diff --git a/app/Http/Controllers/Api/ReportController.php b/app/Http/Controllers/Api/ReportController.php
index e9b2b16..72159aa 100644
--- a/app/Http/Controllers/Api/ReportController.php
+++ b/app/Http/Controllers/Api/ReportController.php
@@ -280,12 +280,17 @@ public function reportFromEmployer(Request $request)
      */
     public function getReasonsForWorker(Request $request)
     {
-        $type = $request->query('type'); // Chat or Review
+        $type = $request->query('type'); // Chat or Support
 
         $query = DB::table('report_reasons')->where('status', 'Active');
 
-        if ($type && in_array($type, ['Chat', 'Review'])) {
-            $query->whereIn('type', [$type, 'Both']);
+        if ($type && in_array(strtolower($type), ['chat', 'support'])) {
+            $mappedType = ucfirst(strtolower($type));
+            if ($mappedType === 'Support') {
+                $query->where('type', 'Support');
+            } else {
+                $query->whereIn('type', [$mappedType, 'Both']);
+            }
         }
 
         $reasons = $query->orderBy('id', 'asc')->get(['id', 'reason', 'type']);
@@ -302,12 +307,17 @@ public function getReasonsForWorker(Request $request)
      */
     public function getReasonsForEmployer(Request $request)
     {
-        $type = $request->query('type'); // Chat or Review
+        $type = $request->query('type'); // Chat or Support
 
         $query = DB::table('report_reasons')->where('status', 'Active');
 
-        if ($type && in_array($type, ['Chat', 'Review'])) {
-            $query->whereIn('type', [$type, 'Both']);
+        if ($type && in_array(strtolower($type), ['chat', 'support'])) {
+            $mappedType = ucfirst(strtolower($type));
+            if ($mappedType === 'Support') {
+                $query->where('type', 'Support');
+            } else {
+                $query->whereIn('type', [$mappedType, 'Both']);
+            }
         }
 
         $reasons = $query->orderBy('id', 'asc')->get(['id', 'reason', 'type']);
diff --git a/public/swagger.json b/public/swagger.json
index 7005276..da7b48d 100644
--- a/public/swagger.json
+++ b/public/swagger.json
@@ -2696,12 +2696,14 @@
                         "name": "type",
                         "in": "query",
                         "required": false,
-                        "description": "Optional type to filter reasons (Chat or Review). If not provided, returns all active reasons.",
+                        "description": "Optional type to filter reasons (Chat or Support). Case-insensitive.",
                         "schema": {
                             "type": "string",
                             "enum": [
                                 "Chat",
-                                "Review"
+                                "Support",
+                                "chat",
+                                "support"
                             ]
                         }
                     }
@@ -5134,12 +5136,14 @@
                         "name": "type",
                         "in": "query",
                         "required": false,
-                        "description": "Optional type to filter reasons (Chat or Review). If not provided, returns all active reasons.",
+                        "description": "Optional type to filter reasons (Chat or Support). Case-insensitive.",
                         "schema": {
                             "type": "string",
                             "enum": [
                                 "Chat",
-                                "Review"
+                                "Support",
+                                "chat",
+                                "support"
                             ]
                         }
                     }
diff --git a/tests/Feature/ReportApiTest.php b/tests/Feature/ReportApiTest.php
index 09e02b4..a22b6da 100644
--- a/tests/Feature/ReportApiTest.php
+++ b/tests/Feature/ReportApiTest.php
@@ -276,6 +276,7 @@ public function test_get_report_reasons_filtering()
             ['reason' => 'Review Abuse', 'status' => 'Active', 'type' => 'Review'],
             ['reason' => 'General Impersonation', 'status' => 'Active', 'type' => 'Both'],
             ['reason' => 'Inactive Reason', 'status' => 'Inactive', 'type' => 'Both'],
+            ['reason' => 'Billing Issue', 'status' => 'Active', 'type' => 'Support'],
         ]);
 
         // 1. Worker retrieves all Active reasons
@@ -284,33 +285,43 @@ public function test_get_report_reasons_filtering()
         ])->getJson('/api/workers/report-reasons');
 
         $response->assertStatus(200)
-            ->assertJsonCount(3, 'reasons')
+            ->assertJsonCount(4, 'reasons')
             ->assertJsonFragment(['reason' => 'Chat Spam'])
             ->assertJsonFragment(['reason' => 'Review Abuse'])
             ->assertJsonFragment(['reason' => 'General Impersonation'])
+            ->assertJsonFragment(['reason' => 'Billing Issue'])
             ->assertJsonMissing(['reason' => 'Inactive Reason']);
 
-        // 2. Worker retrieves Chat reasons only
+        // 2. Worker retrieves Chat reasons only (case-insensitive)
         $responseChat = $this->withHeaders([
             'Authorization' => 'Bearer ' . $this->workerToken,
-        ])->getJson('/api/workers/report-reasons?type=Chat');
+        ])->getJson('/api/workers/report-reasons?type=chat');
 
         $responseChat->assertStatus(200)
             ->assertJsonCount(2, 'reasons')
             ->assertJsonFragment(['reason' => 'Chat Spam'])
             ->assertJsonFragment(['reason' => 'General Impersonation'])
-            ->assertJsonMissing(['reason' => 'Review Abuse']);
+            ->assertJsonMissing(['reason' => 'Review Abuse'])
+            ->assertJsonMissing(['reason' => 'Billing Issue']);
 
-        // 3. Worker retrieves Review reasons only
+        // 3. Worker retrieves Review reasons (unsupported type, ignored)
         $responseReview = $this->withHeaders([
             'Authorization' => 'Bearer ' . $this->workerToken,
         ])->getJson('/api/workers/report-reasons?type=Review');
 
         $responseReview->assertStatus(200)
-            ->assertJsonCount(2, 'reasons')
-            ->assertJsonFragment(['reason' => 'Review Abuse'])
-            ->assertJsonFragment(['reason' => 'General Impersonation'])
-            ->assertJsonMissing(['reason' => 'Chat Spam']);
+            ->assertJsonCount(4, 'reasons');
+
+        // 4. Worker retrieves Support reasons only (case-insensitive)
+        $responseSupport = $this->withHeaders([
+            'Authorization' => 'Bearer ' . $this->workerToken,
+        ])->getJson('/api/workers/report-reasons?type=support');
+
+        $responseSupport->assertStatus(200)
+            ->assertJsonCount(1, 'reasons')
+            ->assertJsonFragment(['reason' => 'Billing Issue'])
+            ->assertJsonMissing(['reason' => 'Chat Spam'])
+            ->assertJsonMissing(['reason' => 'General Impersonation']);
     }
 }